Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Resolution Warranty

  • Our crew of technicians will do their best to answer to your assistance enquiries within approximately 1 hour. If, however, the issue you have encountered calls for help from our Admin =Department,= we are going to forward the ticket to the administrator on duty and will submit a comment to let you know.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • We deliver 24/7 technical help via a ultra–fast ticket system incorporated into your Control Panel. You can easily e–mail us anytime about any of the applications that come pre–configured on the virtual server, such as the selected OS, the server management panel and our in–house produced Web Site Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • An extensive and constantly updated articles base is built into our in–house built Web Site Control Panel. It offers you quick tips about how to perform all of the standard website administration duties. The Help zone includes in–depth how to articles and reviews and step–by–step video guides. You can open the Help zone by clicking on the Help or Video buttons in the upper right side of each Control Panel section.