1 hour ticket response
We are specialized in giving a fast and adequate answer to every tech support ticket sent by a client. Our experienced help desk support team members will examine your inquiry and will offer you the best solution. We offer a 1–hour response time guarantee for all client support tickets. Actually, our average response time has proved to be 20 minutes.
An Excellent Customer Support Service
We have a team of web hosting support techs who are prepared to reply to all your requests whenever you need help. The vast majority of our tech support team members have many years of experience in the hosting plans sector, which means that you can constantly count on rapid and adequate answers to your problems.
An Easy–to–Browse Help Center
In the Web Site Control Panel you can find an intuitive Help section where you can find quick suggestions on how you can use our hosting services. You can get the answers to your queries in our F.A.Q. archive, find more info in the web hosting account administration articles or watch our step–by–step video tutorials.