A 99.9% Server Uptime
We’ve set up our hosting system using dependable hardware and significantly modified software. Our sysadmins have installed a customized version of SELinux on our machines to ensure optimal safety and reliability. We’ve installed several DoS protection appliances in addition to highly effective firewall programs to make sure our internal network is impenetrable and secure.
All our hosting plans packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to offer a high–end web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network so as to ensure a mega–fast connection speed with the outside world.
And thanks to this, regardless of which datacenters you opt for: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unsatisfied with our web hosting services, or if you think that they are inadequate, or if you decide that you want a VPS web hosting plans instead of a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control of your domains even when you delete your account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get an answer, you probably know how irritating this can be, even more so if your site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here for you and they will reply to you in less than one hour. And the best part is that their average response time is just twenty minutes!