Live Chat Support in Hosting
Together with the phone and ticket support, we offer live chat support as well. You'll be able to get in touch with us every day, which includes weekends and holidays, and we can give you more details about the hosting plans that we supply if you are not among our customers yet, or about basic and billing questions when you already have a user profile. Though for strictly tech matters you'll need to open a ticket to the technical support team, as such matters require extra time to be taken care of, you may still get in touch with us through our live chat for some tech information. For example, we can help you set up an email address in your e-mail client or troubleshoot a variety of problems, saving you plenty of time. Even if our phone lines are already off for the day, you can talk with a live person.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is accessible every day, even on weekends and holidays. It is one of the best ways to learn more details about our semi-dedicated servers in case you do not have an account yet or to get an issue resolved in case you are a customer and our support agents will help you promptly no matter what time of the day you join the chat. In case you are hesitating which plan is more suitable for your web sites, if you need advice whether you should acquire a certain upgrade and how to order it or if you experience problems setting up an email account on your computer system, you will be able to get in touch with us and we will supply you with the necessary information at once. Our live chat is available even after our telephone lines go off for the day, so when you have an account with us, you can be sure that you'll always get prompt assistance with any kind of question or issue that pops up.